Diabetes management program

For more information call:
1-877-469-2583
TTY 1-800-481-8704
Seven days a week
8 a.m. to 8 p.m. Eastern Time

Diabetes is a disease in which the body does not produce or properly use insulin, a hormone that converts sugar, starches and other food into energy needed for daily life. There are two major types of diabetes:

Type 1 diabetes is a condition in which the pancreas stops producing insulin. It means your body cannot make the insulin it needs to use sugar.

Type 2 diabetes is a condition in which the pancreas makes some insulin, but either it is not enough or the body’s cells do not use it correctly. Contributing factors are thought to be inactivity, being overweight, exposure to certain viruses that damage the pancreas, and being 45 or older. Having type 2 diabetes increases your risk for many serious complications. Some complications of type 2 diabetes include heart disease (cardiovascular disease), blindness (retinopathy), nerve damage (neuropathy) and kidney damage (nephropathy).

Common symptoms of diabetes

If not managed properly, diabetes can have serious, even life-threatening effects on your health. The following symptoms may indicate a diabetic condition:

Diabetes Management Program

The Diabetes Management Program is available to all members 18 or older who have been diagnosed with type 1 or type 2 diabetes. Members are enrolled automatically based on our records. These programs will help you understand diabetes, how it affects your life and how you can better manage your condition. A few times each year, you will receive the Lifestyles for Diabetes newsletter, which will help you:

For more information about the Diabetes Management Program and to ask for information about diabetes in children and teens, call 800-392-4247, TTY 800-257-9980, 8:30 a.m. to 5 p.m. Monday through Friday (excluding holidays).

Care management

Case managers provide individual education and counseling, and coordinate care with physicians, for member who need complex care.

page modified 09/29/2009